I admit my partner and I were skeptical at first. This was our first time coming up with an invention, understanding the whole process and concerned that our money would be either wasted or misappropriated. Nothing of the sort happened. As a matter of fact Derek and his firm far exceeded our expectations. We were kept abreast every single step of the way. Any charge was specifically and carefully explained. Each update was sent to us almost immediately. Our questions were asked either the same day or early the next. As time went on we became more impressed with the shortened time frame and rapid responses we received from the Patent & Trademark Office. We can happily and confidently say we are indebted to Derek and his team for their absolute professionalism, superior integrity and delicate handling of our discomforts as new inventors with no real understanding of this process at all. When we do come out with our second product there is no reason to Google any other company. Derek and the Plus IP Firm has a customer for life.
I couldn't believe how painless Derek made the trademark process! I had struggled with it for about 7 months before I finally decided to get a lawyer. He handled it quickly and with excellent advice. I wish I would've saved myself some pain and gone with him in the first place!
Other than being very professional, providing great service and results, I really appreciate their genuine concern regarding my case. Jill was really awesome, and timely in all my email request. Great Job overall!!
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